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Use cases

Built for the workflows your teams already run by phone.

Deploy specialized AI agents for high-volume customer conversations across sales, support, collections, scheduling, feedback, recruitment, and commerce — with transcripts, structured outcomes, and human handoff built in.

30+ Indian languages<300msHinglish nativeStarting ₹2,999/month
Seven workflows

One platform. Seven proven calling workflows.

Each use case maps to a real buyer workflow — with its own agent configuration, knowledge, deployment pattern, and structured outcomes.

Sales & lead qualification

Qualify leads faster.

Call new leads within minutes, ask qualification questions, capture intent, and route high-priority prospects to your sales team.

Lead follow-upQualificationHuman handoffCRM-ready outcomes
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Customer support

Resolve common questions instantly.

Connect agents to approved support knowledge so they answer FAQs, explain policies, and escalate complex calls with full context.

Inbound routingKnowledge baseEscalationCall summaries
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Collections & EMI reminders

Run controlled reminder workflows.

Payment reminders with RBI-aligned call windows, retry controls, dispositions, and complete call records for audit.

Call windowsRetriesDispositionsAudit trail
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Appointment scheduling

Confirm and reschedule appointments.

Call customers before meetings, demos, and visits — confirm attendance, handle rescheduling, and sync outcomes to calendars.

RemindersCalendar workflowsReschedulingNo-show reduction
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Feedback & CSAT

Collect richer feedback by voice.

Ask structured questions, capture ratings, summarize open-ended feedback, and send insights back to your team as data.

Voice surveysSentimentSummariesStructured data
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Recruitment screening

Screen candidates at scale.

Call candidates, ask role-specific screening questions, capture availability and expectations, and route qualified profiles to recruiters.

Candidate callsScreeningTranscriptsRecruiter handoff
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E-commerce COD & RTO

Automate order and delivery calls.

COD verification, abandoned-cart follow-up, delivery confirmation, and post-delivery feedback — at order volume.

COD confirmationCart follow-upDeliveryFeedback
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Running a different workflow?

If your team runs it by phone, Agni can likely run it as a configurable agent. Tell us about the workflow and we'll show you how it maps to the platform.

Industries

Prefer to start from your industry?

See how these workflows combine for lending, insurance, healthcare, real estate, education, logistics, and D2C teams.

Ready to put a workflow on the phone?

Pick a use case, and we'll walk you through the agent setup, knowledge, deployment, and reporting on a live demo.

or call our AI agent directly+91 11 4056 6601Available 24/7 · Hindi, Hinglish, EnglishChat on WhatsApp