Voice AI for lending and collections teams.
Automate EMI reminders, KYC follow-ups, loan lead qualification, and renewal campaigns — with RBI-aligned call windows, DND scrubbing, consent logs, and audit trails on every single call.
Running a collections book? Ravan Revenue Recovery runs your early bucket and gets paid on the lift — with a 21-day pilot against your own control group.
See Revenue Recovery →Four lending workflows, one platform.
Collections is the headline, but the same agents, campaign controls, and integrations cover the full borrower lifecycle — from first enquiry to renewal.
Collections & EMI reminders
Run outbound reminder campaigns with RBI-aligned call windows, retry logic, and disposition tracking. Agents confirm due dates, capture promise-to-pay, and escalate disputes to your team with full context.
Explore collections workflows →KYC verification follow-ups
Guide applicants through document upload and consent steps in their own language, at any hour. Incomplete applications get a structured follow-up call instead of silently dropping off.
Read the KYC case study →Loan lead qualification
Call every new loan enquiry within minutes. Agents verify intent, capture income band, loan amount, and tenure preference, then route qualified applicants to your sales team as structured CRM records.
Explore lead qualification →Renewal & repayment reminders
FD maturities, top-up eligibility, insurance cross-sell, and upcoming repayment nudges — scheduled campaigns with consent logging and complete call history for every account touched.
See outbound campaign controls →What AI-led collections looks like across the market.
Published industry benchmarks from NBFCs and lenders using voice AI for collections — market data, not Agni performance claims.
Compliance is a workflow, not a checkbox.
These are product features your operations team configures and your compliance team can audit — built for how regulated calling actually works in India.
RBI-aligned call windows
Campaigns dial only inside the collections calling windows you configure. Calls outside the window are never placed.
DND/NCPR scrubbing
Contact lists are scrubbed against DND/NCPR registries before a campaign runs, with suppressed numbers logged.
DLT template workflows
Support for 140/160-series number workflows and pre-registered DLT call-script templates.
Consent logging
Timestamped consent records for every contact, designed for DPDP-era consent management.
Recordings & audit trails
Every call carries a recording, transcript, and disposition — audit-ready records your compliance team can review anytime.
Human handoff
Disputes, hardship cases, and escalations transfer to your agents with full conversation context.
These describe configurable platform capabilities, not regulatory certifications. Your compliance team defines the policies; Agni enforces them on every call. See the Trust Center for the full security and data-handling picture.
BFSI deployments in detail.
Anonymized deployment stories from lending and fintech operations — workflows, languages, and the controls that made them work.
40% higher EMI recovery. Zero RBI violations.
From 55% recovery to 77% — automated, compliant, in three languages.
KYC drop-off reduced by 60%. Onboarding in 11 minutes.
Agni guides applicants through video KYC, document upload, and consent — in their own language, at any hour.
Plugs into your lending stack.
Every call ends as structured data: disposition, promise-to-pay, transcript, recording, and sentiment. Push it into your LMS, CRM, or collections system through REST APIs and after-call webhooks — GoHighLevel and Cal.com are supported natively, and telephony runs on Indian carriers through the platform.
- After-call webhooks with transcript, recording, summary, and disposition
- REST APIs for contacts, campaigns, call sessions, and knowledge bases
- GoHighLevel CRM sync and Cal.com scheduling supported natively
- Telephony via Indian carriers, managed through the platform
BFSI teams usually ask.
More questions? See the full FAQ or estimate savings with the ROI calculator.
Can Agni enforce RBI-aligned calling windows automatically?
How does DND/NCPR scrubbing work before a campaign?
Can call outcomes flow back into our LMS or CRM?
Which languages can collections agents speak?
Ready to modernize collections calling?
See a live demo on your own workflow — EMI reminders, KYC follow-ups, or loan qualification — in the languages your borrowers speak.