AI voice agents in India cost roughly ₹2,999/month at the entry level and ₹7–15 per minute at the high end, but the number that matters is the all-in per-minute rate — because many vendors quote a low headline price and bill the language model, speech, and telephony separately. This guide breaks down what you actually pay, where the hidden costs hide, and how to compare platforms honestly.
The Two Pricing Models You'll See
1. All-in per-minute (transparent)
You pay a monthly plan fee that includes a bundle of minutes, then a flat per-minute rate beyond that. The rate covers everything — speech recognition, the LLM, voice synthesis, emotion. This is Agni's model. You only add your telephony provider's call charges (Twilio, Exotel, your own SIP).
2. Stacked / metered (looks cheap, isn't)
Some platforms advertise a low "platform" rate, then meter the LLM tokens, STT, and TTS as separate usage. A quoted ₹4/min can land at ₹12–15/min once everything is added. Always ask: "Is the LLM included? Is STT included? Is TTS included? What's the all-in number for 5,000 minutes?"
The question that cuts through vendor pricing: "If I run 5,000 minutes next month, what is my total invoice, in rupees, including everything?" If they can't give you one number, the price is stacked.
Agni's Pricing, In Full
- Starter — ₹2,999/month: 300 minutes included, ₹9.5/min after. 1 agent, 5 concurrent calls, Hindi + English.
- Growth — ₹5,999/month (most popular): 1,000 minutes included, ₹8.75/min after. 10 agents, 15 concurrent calls, all 30+ Indian languages, campaigns, call transfer.
- Scale — ₹12,999/month: 2,500 minutes included, ₹8/min after. 100 agents, 25 concurrent, REST API, inbound routing, agent memory.
- Enterprise — custom: ~₹7/min at high volume, 1,000+ agents, 10,000+ concurrent, custom SLA and integrations.
What Drives Your Actual Cost
- Average call duration. A 2-minute EMI reminder costs a fraction of a 6-minute support call. Estimate your real average, not the best case.
- Monthly volume. The more minutes, the lower your effective rate — and the more sense a higher plan makes (the included minutes get cheaper per minute).
- Telephony. This is separate from the AI and depends on your provider and whether calls are inbound or outbound. Budget for it explicitly.
- Concurrency. If you need 500 calls happening at once, you need a plan (and telephony channels) that supports it.
Voice AI vs. Human Callers: The Honest Comparison
One tele-caller in India costs ₹15,000–22,000/month, handles one call at a time, works ~8 hours, and takes leave. For a team doing 5,000 calls/month, you'd need several callers plus a supervisor — easily ₹80,000–1,20,000/month — and they still can't work nights or weekends. Agni's Growth plan handles that volume for a fraction of the cost, around the clock. The break-even point where voice AI wins is low: a few hundred calls a month.
How to Estimate Your Own Cost
Multiply your monthly call volume by your average call duration to get total minutes. Pick the plan whose included minutes cover most of that, then add overage at the plan's rate, then add telephony. That's your number. If you'd like, our team will run this calculation for your specific use case during a demo — and recommend the plan that's genuinely cheapest for your volume.
